Events
Marble Restaurant Hostess Staffing
Marble Cape Town & JHB
The Brief
Marble, one of South Africa's most acclaimed restaurants with locations in Cape Town and Johannesburg, required a premium daily hostess staffing solution to maintain their exceptional guest experience across seasonal peaks and ongoing operations. The staffing needed to match Marble's exceptionally high service standards and discreet, sophisticated brand identity.
Our Solution
The Squad Management supplies carefully selected restaurant hostesses whose presentation and communication style match Marble's luxury positioning. We provide daily seasonal hostesses across both the Cape Town and Johannesburg locations, who integrate seamlessly with the permanent team. Each hostess receives venue-specific briefings covering service protocols, guest management, dress standards and the restaurant's brand etiquette guidelines.
The Results
Our restaurant hostesses have become a consistent part of Marble's daily guest experience across both locations. Guest satisfaction surveys scored The Squad Management's staff at 4.9 out of 5.0. Marble's management described the staffing quality as 'indistinguishable from our permanent team', leading to an ongoing preferred supplier arrangement.
8
Events Delivered
4.9/5
Guest Satisfaction Score
0
Service Incidents
100%
Events Re-booked